Lesson Cancellation Policy
Cancellation Policy Archer’s Blue Car Driving School Ltd. requires notice of cancellation or re-scheduling of in-vehicle training appointments to be provided by no later than 48 Hours prior to scheduled lesson or a cancellation fee will apply (unless for reasons of illness with a copy of Dr.’s note). No additional training will be provided to the Student until the cancellation fee has been paid. Effective cancellation notice can be provided via phone call, phone message, or text message to (587) 990-2583, or email to [email protected]. Please provide Student Name, and Date and Time of appointment being cancelled. Please note that while Archer’s Blue Car Driving School Ltd. does attempt to provide courtesy appointment reminders (if student has selected), that keeping track of the in-vehicle lesson schedule is the ultimate responsibility of the student and/or guardian, so that cancellation or change penalties/fees will still apply even if student did not receive courtesy reminder from Archer’s Blue Car Driving School Ltd. If a student has misplaced the email that confirms their in-car lesson times, they can request an update at any time by contacting the office.
Medical cancellation: If a student cancels a lesson with less than 48 hours’ notice for medical reasons, there will be no cancellation fees for the first cancelled lessons. If a student is cancelling due to COVID symptoms, access to the calendar will be blocked and the student’s lessons will be cancelled for 10 days. Access to the calendar will be given once the students provide a negative COVID test result and symptoms have receded. For any subsequent medical cancellation with less than 48-hour notice, a doctor’s note must be provided.
Inclement Weather: The Winter Driving Lesson Cancellation Policy is in effect for inclement weather. Please ask for a copy, or find it on our website under “Educational – Info Sheets”.
Cancellation Fees:
Between 48-24 hours cancellation fee is $40
Between 24 -12 hours cancellation fee is $60.
Between 12-4 hours cancellation fee is $80.
Between 4-2 Hours cancellation fee is $100
Less than 2 hours full price of the lesson
*Rest assured that Archer’s honors the same notice requirements, and if cannot re-schedule you within a week, we will credit the student’s account by the $ amount corresponding to the amount of notice provided, excluding cancellation/re-scheduling done as per Winter Driving Lesson Cancellation Policy or vehicle mechanical issues..
Remaining Terms and Conditions
Winter Special: Effective 01 November 2021-01 March 2022. Two thirds of the lessons purchased during the winter special must be taken before 01 May 2022 (ex 3/5 lessons on a 10-hour package). Any lessons not taken will be subject to regular pricing after 01 May 2022
Withdrawal Fee: Students may withdraw from their registered programs at any time with written notice (form provided upon request). Archer’s Blue Car Driving School Ltd. shall process the withdrawal within 5 working days in order to refund any pre-paid amounts for services that were not rendered, less a $25 administration fee. The calculation of the cost of services rendered shall be pro-rated according to the course fee breakdown, and the pro-rated refund shall not exceed out-of-pocket payments by the Student and/or Parent or Guardian.
Late Policy Classroom and In-Car: Students more than 15 minutes late (one-time or cumulative) will have to make up the missed time before being eligible to sit for the written test. In-Vehicle: Students more than 30 minutes late (one-time or cumulative) will have to make up the missed time (at additional cost using the per-hour in-vehicle rate) in order to fulfill the 10 hour program requirement. Minimum 2 hours if booked as stand-alone; minimum 30 minutes if added to another lesson. *In-vehicle training can only proceed if Student arrives to lesson, meeting all legal requirements for driving (ex: license with them, corrective lenses if required, etc.).
Insurance Reduction Certificate Policy PLEASE NOTE: An insurance reduction certificate is NOT guaranteed as the student must meet the prescribed skill standard. See details below. An Insurance Reduction Certificate may only be issued to a Student who has successfully completed the prescribed curriculum including demonstrating in-vehicle skills at, or above, the prescribed standard as set out in the Alberta Transportation Licensed Driver Training School Policies and Procedures Section 4.00.03 G(1). Student may require additional in-vehicle training hours to meet the standard,. Additional Practice Required The Student, and Parent/Guardian where applicable, understand(s) and accept(s) that additional driving practice outside of the 10 hours of lessons will be required in most situations for a Student to be successful in achieving a minimum 7.5 score and achieving an independent driving level.
Road Test Car Rental: It is highly recommended that any Student planning to take their Class 5 Basic Road Test have at least 40 to 60 Total Hours of behind-the-wheel driving experience, which would require 30 to 50 practice hours outside of the driver training program. Car rentals are subject to availability, the sooner we know when your test is, the better your chances of getting a car.. Archer’s also reserve the right to deny a car rental if the student does not meet minimum driving safety standards. If a car rental is pre-paid and we cannot provide a car, the cost will be refunded in full.